# Capita Customer Management Limited

## Details

- **Company number:** [01336850](https://find-and-update.company-information.service.gov.uk/company/01336850)
- **Status:** Active
- **Type:** Private Limited Company
- **Incorporated:** 2 Nov 1977
- **Registered office:** Arlington Business Centre White Rose Park, Millshaw Park Lane, Leeds, LS11 0NE
- **Nature of business:** [63110](/sic/63110) Data processing, hosting and related activities, [64999](/sic/64999) Financial intermediation not elsewhere classified
- **Corporate group:** [Inspirit Number Three Limited](/group/4498) (74 companies)


## Previous names

- Capita Customer Management Limited (until 8 Sep 2026)
- Club 24 Limited (until 3 Jan 2012)



## Officers

| Name | Role | Appointed | Resigned |
|---|---|---|---|
| FORTEY, David John | director | - | 14 Jan 1994 |
| KENDALL, Ian Peter Wheeler | director | - | 22 Apr 1994 |
| STRUDWICK, John Percy William | director | 4 Feb 1994 | 26 Sep 1994 |
| BAILEY, Peter | secretary | - | 2 Sep 1996 |
| CAMPBELL, Ian Peter | director | - | 25 Nov 1999 |
| FAIRBANK, Stephen | director | - | 25 Nov 1999 |
| VARLEY, Andrew John | director | 10 Mar 1998 | 25 Nov 1999 |
| WEBBER, Peter William Kent | director | 10 Mar 1998 | 25 Nov 1999 |
| ASTBURY, Mark Harvey Ayrton | director | 25 Apr 1994 | 25 Nov 1999 |
| WEBBER, Peter William Kent | secretary | 10 Oct 1996 | 17 Dec 2001 |
| MACLEOD, Gordon Bruce | director | 25 Nov 1999 | 30 Jun 2002 |
| BARNES, William Robert | secretary | 17 Dec 2001 | 31 Oct 2003 |
| PHILLIPS, Elissa Leah | secretary | 1 Feb 1993 | 23 Sep 2004 |
| JONES, David Charles, Sir | director | - | 17 May 2006 |
| KEENS, David Wilson | director | - | 29 Jun 2011 |
| MCKINLAY, Andrew John Robert | secretary | 31 Oct 2003 | 29 Jun 2011 |
| LORD WOLFSON OF ASPLEY GUISE, Simon Adam | director | 1 Aug 2001 | 29 Jun 2011 |
| BEDFORD, Nicolas Norman | director | 29 Jun 2011 | 4 May 2012 |
| GYSIN, Victor | director | 29 Jun 2011 | 31 May 2012 |
| BRAITHWAITE, Philip Charles | director | 31 May 2012 | 18 Oct 2012 |
| DAVIES, Simon John | director | 31 May 2012 | 23 Jan 2015 |
| STROUD, Christopher | director | 10 Jun 2014 | 30 Jun 2015 |
| RICHARDS, Thomas Christopher | director | 23 Jan 2015 | 9 Jan 2017 |
| BUIAROSKI, Bob Bogoja | director | 10 Jun 2014 | 20 Feb 2017 |
| BEDFORD, Nicolas Norman | director | 17 Jan 2017 | 1 Feb 2018 |
| BARNARD, Michael David | director | 18 Oct 2012 | 9 May 2019 |
| FRANCIS, Kevin Andrew | director | 21 Oct 2019 | 15 Nov 2019 |
| VALLANCE, Alexander Matthew | director | 27 Nov 2017 | 31 May 2021 |
| FRANCIS, Kevin Andrew | director | 27 Sep 2021 | 3 May 2022 |
| BOWMAN, Andrew John | director | 19 Jan 2017 | 21 Jun 2022 |
| CHAPPLE, Aimie Nicole | director | 1 Oct 2019 | 17 Oct 2022 |
| AJIT, Aparajita | director | 12 Jul 2022 | 25 Jan 2023 |
| CLEMENTS, Christopher Charles | director | 12 Jul 2022 | 25 Jan 2023 |
| HARDING, Max | director | 12 Jul 2022 | 25 Jan 2023 |
| JOHNSON, Sally | director | 12 Jul 2022 | 25 Jan 2023 |
| JEFFREYS, Mark | director | 12 Jul 2022 | 24 Mar 2023 |
| BILLINGHAM, Mark | director | 5 May 2022 | 21 Dec 2023 |
| VANOVERSCHELDE, Tom Frans | director | 17 Apr 2023 | 8 Apr 2026 |
| CAPITA GROUP SECRETARY LIMITED | corporate-secretary | 29 Jun 2011 | 31 Jul 2026 |
| EVERITT, Timothy Mark | director | 8 Apr 2026 |  |
| CHAMBERLAIN, Gillian | director | 8 Aug 2025 |  |
| RIPOCHE VAN HECKE, Corinne | director | 27 Mar 2023 |  |



## Control

| Name | Nature of control | Notified | Ceased |
|---|---|---|---|
| Capita Holdings Limited | ownership-of-shares-75-to-100-percent, voting-rights-75-to-100-percent, right-to-appoint-and-remove-directors | 6 Apr 2016 | 31 Jul 2026 |
| Force Bidco Limited | ownership-of-shares-75-to-100-percent, voting-rights-75-to-100-percent, significant-influence-or-control-as-firm | 31 Jul 2026 |  |



## Accounts

| Year ended | Turnover | Net assets | Cash | Employees |
|---|---|---|---|---|
| 31 Dec 2024 | - | £34,413,332 | £1,182,299 | 6634 |
| 31 Dec 2022 | £337,748,873 | - | - | 6618 |
| 31 Dec 2021 | £351,798,560 | - | - | 8043 |
| 31 Dec 2020 | £405,956,460 | - | - | 8972 |
| 31 Dec 2019 | £385,001,534 | - | - | - |



## Owned by

Capita Customer Management Limited → [Force Bidco Limited](/company/17102781) → [Force Midco Limited](/company/17096356) → [Force Topco Limited](/company/17094384) → [Inspirit Ii Gp LLP](/company/OC447612) → [Inspirit Number Three Limited](/company/14926430)